Workflow Analysis
Goes beyond the check and captures several workflows or an entire area – tool-neutral and together with the business unit and IT.
Result: a documented analysis with a process map and a prioritised list of workflows.
- Capture workflows: steps, participants, systems, handovers, deadlines and waiting times
- Identify weak points: interruptions, manual rework, lack of traceability, unmonitored deadlines
- Process map with dependencies and the systems involved
- Suitability for automation per workflow, with benefit, effort and recommended order